Terms & Conditions
The following Terms of Use are agreed upon by and between You and Zing & Moxie Pty Ltd, also known as Silver Penned Writing Studio. Throughout this document, we may refer to ourselves as the "Company," "we," or "us."
terms & conditions
effective: october 2023
USE OF THE SITE + SERVICE
CHANGES TO THE TERMS
PRIVACY
access & Security
USAGE & PROPERTY RIGHTS
for information purposes
results & outcomes
electronic communications
communication services
user submissions
external links & services
USE OF TEMPLATES, DIGITAL DOWNLOADS, & FORMS
intellectual property
acknowledgement
no warranties
limitation of liability
arbitration
international users
indemnification
termination
relationships & other provisions
entire agreement
contact us
notices
CANCELLATIONS, REFUNDS & RETURNS
USE OF COURSES & MEMBERSHIPS, & ASSOCIATED MATERIAL
responsibility & accuracy
BY VISITING SILVERPENNED.COM, YOU ARE CONSENTING TO OUR TERMS & CONDITIONS.
Silver Penned provides a platform where users can explore content related to communications, operational efficiency, AI-adoption practices and other associated topics and services. By using the Site, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use the Site. By using the Site, you represent and warrant that you are at least 18 years old.
We may revise and update these Terms and Conditions periodically. All changes will take effect immediately upon their posting on the Site. Continued use of the Site after the posting of any updates means acceptance of those changes. It's advisable to review this page regularly to stay informed about any modifications.
Your interaction with the Site is also governed by our Privacy Policy. Please ensure you review the Privacy Policy as it outlines our practices regarding data collection and usage. By agreeing to these Terms and Conditions, you're also confirming agreement to the Privacy Policy.
You're granted a revocable license to explore our site, under these conditions:
All our content, including graphics and logos, is our intellectual property. Respect copyright notices and avoid altering them. Any unauthorized use or alteration can lead to repercussions.
Our name, logo, and related elements are our trademarks. Don't use them without our permission. All other trademarks on our website belong to their respective owners.
- Don't use our site for illegal activities.
- Avoid any actions that might harm or burden the website.
- Do not exploit our content, be it for reverse engineering or transmission.
All our content, including graphics and logos, is our intellectual property. Respect copyright notices and avoid altering them. Any unauthorized use or alteration can lead to repercussions.
Our name, logo, and related elements are our trademarks. Don't use them without our permission. All other trademarks on our website belong to their respective owners.
Our site's content and downloadable resources are purely for education and information. They aren't substitutes for professional advice in any field.
While we aim for accuracy, we can't guarantee that our site's content is error-free. Users should consult professionals before making decisions based on our content. By using our site, you take responsibility for any outcomes, acknowledging the importance of due diligence.
We don't guarantee specific results from using our site. Even though our resources aim to help, individual success is influenced by personal circumstances and effort. Remember: past results don't predict future outcomes.
When you visit our Website or email us, you're communicating electronically. Your consent for electronic communications implies that our online and email communications meet legal written requirements. While we're open to emailing, it doesn't establish a contractual relationship. As stated in our Privacy Policy, we strive to keep electronic communications confidential. Yet, we can't guarantee complete security and might have to disclose emails due to legal reasons.
Our Website may feature bulletin boards, chat rooms, forums, and other communication tools. When using them, please:
Ensure your messages align with the Service's intent.
Avoid harmful behaviors like harassment, uploading harmful files, or sharing confidential details.
Steer clear of illegal activities or sharing proprietary content without proper rights.
Don't engage in advertising, spam, or other unauthorized promotions.
We might not monitor all communications but can remove content or restrict access if needed. While sharing personal information, exercise caution. We're not liable for any outcomes from these communications.
Ensure your messages align with the Service's intent.
Avoid harmful behaviors like harassment, uploading harmful files, or sharing confidential details.
Steer clear of illegal activities or sharing proprietary content without proper rights.
Don't engage in advertising, spam, or other unauthorized promotions.
We might not monitor all communications but can remove content or restrict access if needed. While sharing personal information, exercise caution. We're not liable for any outcomes from these communications.
We don't claim ownership of materials you submit to our Website, but you grant us permission to use them for our online operations. This includes displaying, editing, or sharing your content. We're not obligated to use your submissions and can remove them at our discretion. When you share content, ensure you have all necessary rights to do so.
Our Website may have links to other sites. We don't control these Linked Websites and aren't responsible for their content or changes. Providing links doesn't mean we endorse them. Some services on our Website might be offered by third parties. Using these services means you consent to us sharing necessary information with these third parties to deliver the service.
The Company offers templates, digital downloads, forms, and other resources on this Website. We grant you a limited, personal, non-exclusive, non-transferable license to use these materials for your personal or internal business purposes only. Any modification, reproduction, distribution, or exploitation of these resources, other than completing them for authorized use, is strictly prohibited. If you order or download any of these resources, you understand they are for your use only and should not be sold or redistributed without our express written consent.
From time to time, the Company provides various courses, memberships, and related materials for sale on this Website. You're granted a limited, personal, non-exclusive, non-transferable license to engage with our courses, memberships, and related materials (collectively termed “Courses & Memberships”) for personal or internal business use. You're prohibited from modifying, copying, reproducing, or exploiting these Courses & Memberships in any way.
When you purchase or engage with our Courses & Memberships, you agree:
When you purchase or engage with our Courses & Memberships, you agree:
- They are solely for your personal or business use.
- They may not be sold, redistributed, or shared without our express written consent.
- You won’t create any derivative works based on the Courses & Memberships.
- You won’t offer competing products or services using the knowledge gained from our Courses & Memberships.
Premium Courses & Memberships.
Students can request a refund within fourteen (14) days from the date of purchase.
On-Demand Masterclasses and Paid Newsletter Subscriptions.
All sales for these services are final and are not eligible for refunds.
Digital Products, 1:1 Coaching, and Workshop Sessions.
All sales for these offerings are final and not refundable.
Students can request a refund within fourteen (14) days from the date of purchase.
On-Demand Masterclasses and Paid Newsletter Subscriptions.
All sales for these services are final and are not eligible for refunds.
Digital Products, 1:1 Coaching, and Workshop Sessions.
All sales for these offerings are final and not refundable.
The value and uniqueness of our offerings are rooted in our intellectual property. The non-refundable nature of certain products and services is necessary to protect this intellectual property and ensure that our educational content remains exclusive to our community.
By using our website and enrolling in or purchasing our offerings, you acknowledge and agree to the terms set forth in this Cancellations, Refunds & Returns Policy.
This website is provided “as is” without any warranties. The Company does not guarantee the accuracy, completeness, or reliability of the site's content or performance.
By using this website, you agree to exempt the Company from any liability related to its content, services, products or action taken based on information from the site. The Company won't be liable for any damages, losses, or issues arising from or connected to the site's use.
Any disputes or claims related to the Website or the Company will be resolved through binding arbitration in Melbourne, Victoria, Australia. All arbitration costs will be your responsibility.
The website is controlled from Australia. If accessing from outside Australia, ensure you comply with local laws.
You agree to protect and compensate the Company for any losses or expenses arising from your use of the site, any violations of these terms, or any infringements of third-party rights.
The Company may, at its discretion, restrict or terminate your access to the site without notice.
There's no partnership, joint venture, or employment relationship between you and the Company due to this agreement. The Company has the right to comply with legal processes or requests relating to your site use. Any unenforceable provision in this agreement will be replaced with a valid provision reflecting the original intent.
This document, combined with our Privacy Policy, is our complete agreement. It overrides all prior communications concerning the Website. For legal purposes, a printed version of this agreement is as valid as the original digital version. We may update these terms. Always check the latest version to stay informed.
You can contact Silver Penned by emailing us at hello (at) silverpenned.com or by writing to us at the following address:
Zing & Moxie Pty Ltd. d/b/a Silver Penned
PO Box 792, Leongatha, VIC 3953
Zing & Moxie Pty Ltd. d/b/a Silver Penned
PO Box 792, Leongatha, VIC 3953
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
Zing & Moxie Pty Ltd. d/b/a Silver Penned
PO Box 792, Leongatha, VIC 3953
Zing & Moxie Pty Ltd. d/b/a Silver Penned
PO Box 792, Leongatha, VIC 3953
By accessing SILVERPENNED.COM, you acknowledge our right to change, remove, or update our website without notice. We won't be held responsible for any unavailability issues. Periodically, access to parts or the entirety of the website might be restricted.
For access to certain areas or resources, you might need to provide specific information. Ensure all details you offer are accurate and updated. By registering or providing information, you're consenting to our Privacy Policy.
Maintain confidentiality for your security details like passwords. It's your responsibility to prevent unauthorized access. Should you suspect a breach, notify us immediately. We can deactivate any account if we find a breach of our terms.
BY VISITING SILVERPENNED.COM, YOU ARE CONSENTING TO OUR TERMS & CONDITIONS.
OVERVIEW
The terms “we”, “us”, and “our” refer to Zing & Moxie Pty Ltd d/b/a Silver Penned. The term the “Site” refers to Silverpenned.com. The term “user,” “you” and “your” refers to site visitors, customers, and any other users of the site.
Silver Penned provides a platform where users can explore content related to communications, operational efficiency, AI-adoption practices and other associated topics and services. By using the Site, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
USE OF THE SITE + SERVICE
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use the Site. By using the Site, you represent and warrant that you are at least 18 years old.
CHANGES TO THE TERMS
We may revise and update these Terms and Conditions periodically. All changes will take effect immediately upon their posting on the Site. Continued use of the Site after the posting of any updates means acceptance of those changes. It's advisable to review this page regularly to stay informed about any modifications.
PRIVACY
Your interaction with the Site is also governed by our Privacy Policy. Please ensure you review the Privacy Policy as it outlines our practices regarding data collection and usage. By agreeing to these Terms and Conditions, you're also confirming agreement to the Privacy Policy.
ACCESS & SECURITY
By accessing SILVERPENNED.COM, you acknowledge our right to change, remove, or update our website without notice. We won't be held responsible for any unavailability issues. Periodically, access to parts or the entirety of the website might be restricted.
For access to certain areas or resources, you might need to provide specific information. Ensure all details you offer are accurate and updated. By registering or providing information, you're consenting to our Privacy Policy.
Maintain confidentiality for your security details like passwords. It's your responsibility to prevent unauthorized access. Should you suspect a breach, notify us immediately. We can deactivate any account if we find a breach of our terms.
USAGE & PROPERTY RIGHTS
You're granted a revocable license to explore our site, under these conditions:
All our content, including graphics and logos, is our intellectual property. Respect copyright notices and avoid altering them. Any unauthorized use or alteration can lead to repercussions.
Our name, logo, and related elements are our trademarks. Don't use them without our permission. All other trademarks on our website belong to their respective owners.
FOR INFORMATION PURPOSES
Our site's content and downloadable resources are purely for education and information. They aren't substitutes for professional advice in any field.
RESPONSIBILITY & ACCURACY
While we aim for accuracy, we can't guarantee that our site's content is error-free. Users should consult professionals before making decisions based on our content. By using our site, you take responsibility for any outcomes, acknowledging the importance of due diligence.
RESULTS & OUTCOMES
We don't guarantee specific results from using our site. Even though our resources aim to help, individual success is influenced by personal circumstances and effort. Remember: past results don't predict future outcomes.
ELECTRONIC COMMUNICATIONS
When you visit our Website or email us, you're communicating electronically. Your consent for electronic communications implies that our online and email communications meet legal written requirements. While we're open to emailing, it doesn't establish a contractual relationship. As stated in our Privacy Policy, we strive to keep electronic communications confidential. Yet, we can't guarantee complete security and might have to disclose emails due to legal reasons.
COMMUNICATION SERVICES
Our Website may feature bulletin boards, chat rooms, forums, and other communication tools. When using them, please:
We might not monitor all communications but can remove content or restrict access if needed. While sharing personal information, exercise caution. We're not liable for any outcomes from these communications.
USER SUBMISSIONS
We don't claim ownership of materials you submit to our Website, but you grant us permission to use them for our online operations. This includes displaying, editing, or sharing your content. We're not obligated to use your submissions and can remove them at our discretion. When you share content, ensure you have all necessary rights to do so.
EXTERNAL LINKS & SERVICES
Our Website may have links to other sites. We don't control these Linked Websites and aren't responsible for their content or changes. Providing links doesn't mean we endorse them. Some services on our Website might be offered by third parties. Using these services means you consent to us sharing necessary information with these third parties to deliver the service.
USE OF TEMPLATES, DIGITAL DOWNLOADS, & FORMS
The Company offers templates, digital downloads, forms, and other resources on this Website. We grant you a limited, personal, non-exclusive, non-transferable license to use these materials for your personal or internal business purposes only. Any modification, reproduction, distribution, or exploitation of these resources, other than completing them for authorized use, is strictly prohibited. If you order or download any of these resources, you understand they are for your use only and should not be sold or redistributed without our express written consent.
USE OF COURSES & MEMBERSHIPS, & ASSOCIATED MATERIAL
From time to time, the Company provides various courses, memberships, and related materials for sale on this Website. You're granted a limited, personal, non-exclusive, non-transferable license to engage with our courses, memberships, and related materials (collectively termed “Courses & Memberships”) for personal or internal business use. You're prohibited from modifying, copying, reproducing, or exploiting these Courses & Memberships in any way.
When you purchase or engage with our Courses & Memberships, you agree:
CANCELLATIONS, REFUNDS & RETURNS
Premium Courses & Memberships.
Students can request a refund within fourteen (14) days from the date of purchase.
On-Demand Masterclasses & Paid Newsletter Subscriptions.
All sales for these services are final and are not eligible for refunds.
Digital Products, 1:1 Coaching, and Workshop Sessions.
All sales for these offerings are final and not refundable.
INTELLECTUAL PROPERTY
The value and uniqueness of our offerings are rooted in our intellectual property. The non-refundable nature of certain products and services is necessary to protect this intellectual property and ensure that our educational content remains exclusive to our community.
ACKNOWLEDGEMENT
By using our website and enrolling in or purchasing our offerings, you acknowledge and agree to the terms set forth in this Cancellations, Refunds & Returns Policy.
NO WARRANTIES
This website is provided “as is” without any warranties. The Company does not guarantee the accuracy, completeness, or reliability of the site's content or performance.
LIMITATION OF LIABILITY
By using this website, you agree to exempt the Company from any liability related to its content, services, products or action taken based on information from the site. The Company won't be liable for any damages, losses, or issues arising from or connected to the site's use.
ARBITRATION
Any disputes or claims related to the Website or the Company will be resolved through binding arbitration in Melbourne, Victoria, Australia. All arbitration costs will be your responsibility.
INTERNATIONAL USERS
The website is controlled from Australia. If accessing from outside Australia, ensure you comply with local laws.
INDEMNIFICATION
You agree to protect and compensate the Company for any losses or expenses arising from your use of the site, any violations of these terms, or any infringements of third-party rights.
TERMINATION
The Company may, at its discretion, restrict or terminate your access to the site without notice.
NOTICES
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
Zing & Moxie Pty Ltd. d/b/a Silver Penned
PO Box 792, Leongatha, VIC 3953
RELATIONSHIPS & OTHER PROVISIONS
There's no partnership, joint venture, or employment relationship between you and the Company due to this agreement. The Company has the right to comply with legal processes or requests relating to your site use. Any unenforceable provision in this agreement will be replaced with a valid provision reflecting the original intent.
ENTIRE AGREEMENT
This document, combined with our Privacy Policy, is our complete agreement. It overrides all prior communications concerning the Website. For legal purposes, a printed version of this agreement is as valid as the original digital version.
UPDATES TO TERMS
We may update these terms. Always check the latest version to stay informed.
CONTACT US
You can contact Silver Penned by emailing us at hello (at) silverpenned.com or by writing to us at the following address:
Zing & Moxie Pty Ltd. d/b/a Silver Penned
PO Box 792, Leongatha, VIC 3953
OVERVIEW
The terms “we”, “us”, and “our” refer to Zing & Moxie Pty Ltd d/b/a Silver Penned. The term the “Site” refers to Silverpenned.com. The term “user,” “you” and “your” refers to site visitors, customers, and any other users of the site.
Silver Penned provides a platform where users can explore content related to communications, operational efficiency, AI-adoption practices and other associated topics and services. By using the Site, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
USE OF THE SITE + SERVICE
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use the Site. By using the Site, you represent and warrant that you are at least 18 years old.
CHANGES TO THE TERMS
We may revise and update these Terms and Conditions periodically. All changes will take effect immediately upon their posting on the Site. Continued use of the Site after the posting of any updates means acceptance of those changes. It's advisable to review this page regularly to stay informed about any modifications.
PRIVACY
Your interaction with the Site is also governed by our Privacy Policy. Please ensure you review the Privacy Policy as it outlines our practices regarding data collection and usage. By agreeing to these Terms and Conditions, you're also confirming agreement to the Privacy Policy.
ACCESS & SECURITY
By accessing SILVERPENNED.COM, you acknowledge our right to change, remove, or update our website without notice. We won't be held responsible for any unavailability issues. Periodically, access to parts or the entirety of the website might be restricted.
For access to certain areas or resources, you might need to provide specific information. Ensure all details you offer are accurate and updated. By registering or providing information, you're consenting to our Privacy Policy.
Maintain confidentiality for your security details like passwords. It's your responsibility to prevent unauthorized access. Should you suspect a breach, notify us immediately. We can deactivate any account if we find a breach of our terms.
USAGE & PROPERTY RIGHTS
You're granted a revocable license to explore our site, under these conditions:
- Don't use our site for illegal activities.
- Avoid any actions that might harm or burden the website.
- Do not exploit our content, be it for reverse engineering or transmission.
All our content, including graphics and logos, is our intellectual property. Respect copyright notices and avoid altering them. Any unauthorized use or alteration can lead to repercussions.
Our name, logo, and related elements are our trademarks. Don't use them without our permission. All other trademarks on our website belong to their respective owners.
FOR INFORMATION PURPOSES
Our site's content and downloadable resources are purely for education and information. They aren't substitutes for professional advice in any field.
RESPONSIBILITY & ACCURACY
While we aim for accuracy, we can't guarantee that our site's content is error-free. Users should consult professionals before making decisions based on our content. By using our site, you take responsibility for any outcomes, acknowledging the importance of due diligence.
RESULTS & OUTCOMES
We don't guarantee specific results from using our site. Even though our resources aim to help, individual success is influenced by personal circumstances and effort. Remember: past results don't predict future outcomes.
ELECTRONIC COMMUNICATIONS
When you visit our Website or email us, you're communicating electronically. Your consent for electronic communications implies that our online and email communications meet legal written requirements. While we're open to emailing, it doesn't establish a contractual relationship. As stated in our Privacy Policy, we strive to keep electronic communications confidential. Yet, we can't guarantee complete security and might have to disclose emails due to legal reasons.
COMMUNICATION SERVICES
Our Website may feature bulletin boards, chat rooms, forums, and other communication tools. When using them, please:
- Ensure your messages align with the Service's intent.
- Avoid harmful behaviors like harassment, uploading harmful files, or sharing confidential details.
- Steer clear of illegal activities or sharing proprietary content without proper rights.
- Don't engage in advertising, spam, or other unauthorized promotions.
We might not monitor all communications but can remove content or restrict access if needed. While sharing personal information, exercise caution. We're not liable for any outcomes from these communications.
USER SUBMISSIONS
We don't claim ownership of materials you submit to our Website, but you grant us permission to use them for our online operations. This includes displaying, editing, or sharing your content. We're not obligated to use your submissions and can remove them at our discretion. When you share content, ensure you have all necessary rights to do so.
EXTERNAL LINKS & SERVICES
Our Website may have links to other sites. We don't control these Linked Websites and aren't responsible for their content or changes. Providing links doesn't mean we endorse them. Some services on our Website might be offered by third parties. Using these services means you consent to us sharing necessary information with these third parties to deliver the service.
USE OF TEMPLATES, DIGITAL DOWNLOADS, & FORMS
The Company offers templates, digital downloads, forms, and other resources on this Website. We grant you a limited, personal, non-exclusive, non-transferable license to use these materials for your personal or internal business purposes only. Any modification, reproduction, distribution, or exploitation of these resources, other than completing them for authorized use, is strictly prohibited. If you order or download any of these resources, you understand they are for your use only and should not be sold or redistributed without our express written consent.
USE OF COURSES & MEMBERSHIPS, & ASSOCIATED MATERIAL
From time to time, the Company provides various courses, memberships, and related materials for sale on this Website. You're granted a limited, personal, non-exclusive, non-transferable license to engage with our courses, memberships, and related materials (collectively termed “Courses & Memberships”) for personal or internal business use. You're prohibited from modifying, copying, reproducing, or exploiting these Courses & Memberships in any way.
When you purchase or engage with our Courses & Memberships, you agree:
- They are solely for your personal or business use.
- They may not be sold, redistributed, or shared without our express written consent.
- You won’t create any derivative works based on the Courses & Memberships.
- You won’t offer competing products or services using the knowledge gained from our Courses & Memberships.
CANCELLATIONS, REFUNDS & RETURNS
Premium Courses & Memberships.
Students can request a refund within fourteen (14) days from the date of purchase.
On-Demand Masterclasses & Paid Newsletter Subscriptions.
All sales for these services are final and are not eligible for refunds.
Digital Products, 1:1 Coaching, and Workshop Sessions.
All sales for these offerings are final and not refundable.
INTELLECTUAL PROPERTY
The value and uniqueness of our offerings are rooted in our intellectual property. The non-refundable nature of certain products and services is necessary to protect this intellectual property and ensure that our educational content remains exclusive to our community.
ACKNOWLEDGEMENT
By using our website and enrolling in or purchasing our offerings, you acknowledge and agree to the terms set forth in this Cancellations, Refunds & Returns Policy.
NO WARRANTIES
This website is provided “as is” without any warranties. The Company does not guarantee the accuracy, completeness, or reliability of the site's content or performance.
LIMITATION OF LIABILITY
By using this website, you agree to exempt the Company from any liability related to its content, services, products or action taken based on information from the site. The Company won't be liable for any damages, losses, or issues arising from or connected to the site's use.
ARBITRATION
Any disputes or claims related to the Website or the Company will be resolved through binding arbitration in Melbourne, Victoria, Australia. All arbitration costs will be your responsibility.
INTERNATIONAL USERS
The website is controlled from Australia. If accessing from outside Australia, ensure you comply with local laws.
INDEMNIFICATION
You agree to protect and compensate the Company for any losses or expenses arising from your use of the site, any violations of these terms, or any infringements of third-party rights.
TERMINATION
The Company may, at its discretion, restrict or terminate your access to the site without notice.
NOTICES
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
Zing & Moxie Pty Ltd. d/b/a Silver Penned
PO Box 792, Leongatha, VIC 3953
RELATIONSHIPS & OTHER PROVISIONS
There's no partnership, joint venture, or employment relationship between you and the Company due to this agreement. The Company has the right to comply with legal processes or requests relating to your site use. Any unenforceable provision in this agreement will be replaced with a valid provision reflecting the original intent.
ENTIRE AGREEMENT
This document, combined with our Privacy Policy, is our complete agreement. It overrides all prior communications concerning the Website. For legal purposes, a printed version of this agreement is as valid as the original digital version.
UPDATES TO TERMS
We may update these terms. Always check the latest version to stay informed.
CONTACT US
You can contact Silver Penned by emailing us at hello (at) silverpenned.com or by writing to us at the following address:
Zing & Moxie Pty Ltd. d/b/a Silver Penned
PO Box 792, Leongatha, VIC 3953