Privacy Policy

Effective Date: October 2025
Parent Company: Zing & Moxie Pty Ltd, trading as Silver Penned
Websites: www.silverpenned.com 

1. PURPOSE

This Privacy Policy explains how Silver Penned collects, uses, stores, and protects your personal data when you access our websites, use our AI Allies, or engage with our services—including strategy sessions, audits, and implementation programs. By using our site or services, you consent to the practices outlined here.

2. INFORMATION WE COLLECT

We may collect the following types of data:

  • Personal Information (e.g., name, email address, phone number, business role)

  • Transactional Data (e.g., purchases, subscriptions, payment details)

  • Usage Data (e.g., IP address, browser type, access times, pages viewed)

  • AI Interaction Data (e.g., inputs submitted to our GPT systems, outputs generated)

We only collect what is necessary for delivery of our services and enhancement of your experience.

3. HOW WE USE YOUR DATA

We use your data to:

  • Provide access to our digital products and GPT systems

  • Deliver paid services, including audits, consulting, and implementation

  • Send updates, client materials, and service-related emails

  • Improve user experience across our platforms

  • Ensure compliance with applicable legal, ethical, and professional standards

We do not sell, rent, or lease your personal data to third parties.

4. AI DATA INTERACTIONS

By using Silver Penned’s AI Allies (e.g., Systemizer, CRA, Rebel IP, Custom GPTs), you acknowledge:

  • Input data may be processed via third-party platforms (e.g., OpenAI via ChatGPT API), with appropriate safeguards in place

  • You are responsible for anonymizing client or sensitive data prior to use

  • We do not store your AI inputs or outputs unless you explicitly save them within a client project or deliverable

For enterprise clients, we offer custom, private GPT builds with internal data-only settings where applicable.

5. DATA SECURITY

We implement appropriate security measures to protect your information, including:

  • Encrypted platforms (e.g., Notion, Stripe, Google Drive)

  • Password-protected systems for paid content and client access

  • Staff and subcontractor confidentiality agreements where applicable

However, no online platform can guarantee 100% security. You use our services at your own discretion and are encouraged to apply your own privacy best practices.

6. THIRD-PARTY TOOLS

We may integrate with third-party platforms (e.g., Stripe, Substack, Notion, Zapier, ChatGPT, ConvertKit) to deliver services and automate workflows. Use of these tools is subject to each platform’s own privacy policy.

Silver Penned is not liable for third-party practices. We recommend reviewing their policies directly.

7. YOUR RIGHTS

You have the right to:

  • Request access to the personal data we hold

  • Request corrections or updates to your information

  • Withdraw consent or request deletion (subject to legal, contractual, or operational obligations)

To exercise your rights, email us at hello@silverpenned.com.

8. COOKIES & TRACKING

Our websites may use cookies or analytics tools (e.g., Google Analytics) to understand user behavior and improve performance. You may choose to disable cookies in your browser settings.

9. COMMUNICATIONS & OPT-OUT

By subscribing to Silver Penned or downloading a resource, you agree to receive relevant updates and content via email. You may unsubscribe at any time using the link provided in each message.

10. DATA RETENTION

We retain your information only as long as needed to deliver services, meet regulatory obligations, or resolve disputes.

Audit, strategy, and implementation client files are stored for up to 24 months unless otherwise agreed.

11. INTERNATIONAL DATA USE

Our services are offered from Australia. If you access our site or tools from another country, your data may be processed and stored in jurisdictions with different data protection laws. By using our services, you consent to this transfer.

12. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

13. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services implies your acceptance of the updated policy.

14. CONTACT US

Questions about this policy? Contact us directly:

Silver Penned
 Zing & Moxie Pty Ltd
PO Box 792, Leongatha VIC 3953
Email: hello@silverpenned.com